Help & Support

Support

We are here to help with the Movin app, bookings, account issues, and privacy requests.

General support

support@movin.id

App help, bookings, account access, and general questions.

Privacy & data

privacy@movin.id

Privacy requests, data export, and correction inquiries.

Data Protection Officer

dpo@movin.id

Formal data protection matters under applicable law.

Before you email

  • Include the email address linked to your Movin account.
  • For booking issues, include your confirmation reference and travel dates.
  • For account deletion, you can use Settings → Account → Delete account in the app.

Related policies